About the Information & Advice Service
Age UK North Yorkshire & Darlington provides an AQS accredited, free, impartial, independent and confidential one to one Information and Advice Service.
The service helps older people, their friends, relatives and carers within Hambleton, Richmondshire, South Craven and the Boroughs of Darlington and Harrogate to tackle a wide range of issues including General Benefit checks, Attendance Allowance, the switch from Disability Living Allowance to Personal Independence Plans, Welfare Rights, Housing, Consumer, Community Care Services and other general issues.
Last year alone this service helped its clients to claim in excess of £1.9 million of benefits they were entitled to.
The service also ensures that the target group has improved access to a range of generalist and specialist advice to meet their needs through our referral networks. The service also works holistically referring in to our other services such as Befriending, Good Friends, Activities and Care Services.
The Advice Service is delivered on an appointment basis at our town centre based Information and Advice Centres in Northallerton, Darlington, Harrogate, Ripon, Richmond and Skipton as well as at a number of community venues around the area. The service also offers the choice of a home visit appointment for housebound and/or vulnerable clients.