Age UK North Yorkshire & Darlington
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About us

We strive to enhance the health and well-being of older people in North Yorkshire & Darlington by promoting quality-assured activity, information and care.

Helping older people to Love Later Life

Age UK North Yorkshire & Darlington is a local independent charity, and we are committed to delivering quality assured services and activities to our customers.

We've been in operation since 1986, offering a wide range of services, all tailored for the over 50's.

We adopt shared governance as part of our organisational culture which means that our customers, volunteers, partners and staff have a strong voice in what and how the decisions of the organisation are made.

We ask, we listen and we focus on the needs of our customers, this enables us to provide the right services. Our Mission is – “to enhance the health and well-being of older people by promoting quality-assured activity, information and care; ensuring that older people have opportunity for choice and continued independence".

Our Age UK Darlington Veterans

Our Recent Achievements

Each year we engage with over4000 older people
We're supported by over350 Volunteers
Over 7000people attend our activities
Last year we conducted over1,200 I&A Sessions

Our Integrated Approach to Support

We want you to achieve your lifestyle ambitions, by leading a life that is healthier, with increased independence and more opportunities.

Whether you’re an individual, carer and family member; we'll support you to enjoy your life with a choice of quality, trusted and affordable services.

Working with you, your family or carers, we have developed an approach that is truly person centred and effective in improving health and wellbeing. We aim to improve quality of life through a mixture of quality, tailored health, wellbeing and social interventions. From direct support to respite for family and carers, our packages could include a mix of care, fitness classes, transport, cleaning and shopping services.

For example, a package could help you or your loved one carry out a variety of tasks in and around the home safely, so you can maintain your independence and while enjoying everything later life has to offer.

Our Services

Committed to Providing Quality Services

Ensuring quality across all of our services is vital to ensuring our customers receive the best possible support.

All of our staff are fully DBS checked, as are our 300+ team of volunteers where required. Our services are fully assessed and certified to meet the requirements of both ISO9001:2008 and the Age UK Organisational Quality Standard, to ensure services such as Befriending, Volunteering and Information & Advice are effectively operated across the breadth of our organisation.

Both our Respite Day Care in Darlington and Home Support Services across North Yorkshire & Darlington are Care Quality Commission registered (rated Excellent in our last report), so you can feel comfortable that we're providing quality, regulated Care Services for your loved one.

Above all, we strive to create sustainable services for older people that address their needs effectively, and help them feel supported in later life.

Age UK NYD is CQC Approved
CHAS - Contractors Health & Safety Assessment Scheme Accredited Contractor
Financial Conduct Authority Approved
We hold a SGS ISO 9001:2008 System Certification
Café Refresh has a Hygiene Rating of 5 out of 5
We hold an Advice Quality Standard
Social Enterprise Certification
In 2015 We won a LGC Award for Best Health & Social Care Project
We're Charity Commission Endorsed

Our History

We've operated since 1989, previously under the name Age Concern Darlington. In 2017, we became Age UK North Yorkshire & Darlington.

Meet the Team

Learn about our organisation, and the team who are actively working to support older people across North Yorkshire & Darlington

Publications

View our most recent publications, including Annual Reports, Brochures & Studies.

Funders

Learn about our valued funders, who support our work to help older people in North Yorkshire & Darlington.

Our People & Issues

Learn about the people we support, and the advocacy we undertake on their behalf.

Where to find us
Find your local Age UK
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Age UK Darlington is a registered charity (Registered Charity No. 1128377) registered in England and Wales as a Limited Company no. 6817492). Age UK Darlington (Trading) Limited registered in England and Wales no 3256516) and Lifestyle 50PLUS Limited registered in England and Wales no 5914740) are subsidiaries of Age UK Darlington Limited and donate their net profits to that Charity. Registered address: Bradbury House, Beaumont Street West, Darlington, County Durham, DL1 5SX. Age UK Darlington (Trading) Limited is an appointed representative of Age UK Enterprises which is authorised and regulated by the Financial Services